COMPLAINT

I called around 5pm on 19th April, to report a possible ***** activity on my account. Between 5pm and 6pm, I called back 5 times from my cellphone, as each time the call cuts on their side when they put me on hold. Two of the 5 Agents I spoke to said they would call back, they haven't. The last Agent I spoke to, Lehlohono, said he would call back or ask the Manager to call me if the call cut, as I wanted to speak to a Manager after all this frustration. Its almost 6.30pm, still no call. In addition, each Agent gives contracting information. Can a competent Call Centre Manager or more senior call me after they listen to the calls, please.