Complaint

Very unhappy, last used my Tymebank account 2019,this week my number was simswap from my network provider Vodacom after 5pm when I knock off when I get home noticed that my whatsapp is not working, that was after 6pm only to find I didn't have network only allowing emergency calls, took my son's phone called Vodacom client care, only to find the number was indeed simswapoed, after retrieving my number back received calls that there's someone imposing to be me borrowing money, only one of my colleagues gave them R1000, and transferred to Tymebank immediate payment.

The next day went through my emails saw notification that was trying to log on into my Tymebank internet banking it was same day my Sim was simswapped but before at 1****, called Tymebank and it was confirmed there is money transferred to that account.

Question how safe are we to have Tymebank accounts if un-used accounts are used for *****ulent activities, how did they get hold of my details unless it's inside job, and who's gonna pay for that R1000?