CX
Customer X
1 reviews | Active since Jan 2013
23 Apr 2024, 18:14
Close your Tyme Bank account before they block it and keep your cash
My wife got an email to update her FICA details with Tyme Bank after being active customer for years. Tried different kiosks, tried 7 times, even with help of TB Ambassador and no luck. Called help desk. No help. WhatsApp helpdesk and get told to go to Home Affairs. Are they crazy? Got told bank account will be blocked and will not have access to funds. Tyme bank are ludicrous. Closing accounts now.
Helpful (0)
Replies (1)0
Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Apr 2024, 10:29Hi there, please may you visit Home Affairs as advised as you were unable to verify at the kiosks. Please then visit the TymeBank kiosks for further assistance. If you would like to be assisted further, please contact us at *** The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply24 Apr 2024, 10:29
Official
Hi there, please may you visit Home Affairs as advised as you were unable to verify at the kiosks. Please then visit the TymeBank kiosks for further assistance. If you would like to be assisted further, please contact us at *** The TymeBank Team