CashSend - recipient pays fees???

Most pathetic bank ever!!! I did a cash send transaction and when I was busy saw on the app it stated that R4 will be deducted if the client's doesn't have a TymeBank account. I phoned TymeBank and was told - that I will be charged R4 for the transaction. Today the recipient went to withdraw the money at PnP tills and was given the money LESS R4. No other bank EVER does this. I am disgusted. I am paying fees to have an account, I am paying for transactions and then the person I send money to, ALSO have to pay!!! I am immediately withdrawing my salary and closing this stupid account!!!!