SM
Sizakele M
1 reviews | Active since Jun 2022
02 Jun 2022, 11:07
Case no US-141192
TymeBank blocked my account on the 25th May. I have submitted documents requested for them to unblock my account which was suppose to happen yesterday. However I was taken from pillar to post in a series of calls with some being dropped on my ears by their ***** department yesterday. I need my account activated it's urgent.
Helpful (0)
Replies (9)0
Replies (9)
GoTyme Bank | Formerly TymeBank's replyOfficial
02 Jun 2022, 14:57 Hi Sizakele, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply02 Jun 2022, 14:57
Official
Hi Sizakele, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team
SM
Sizakele M's updateReviewer Update
07 Jun 2022, 06:50I did report the matter to your customer care service and still I got no help. Yesterday I called in for the million times, was made to hold for 20min until my airtime ran out. I bought airtime and called again I was made to hold once more and upon realising that my airtime is about to run out again I adked to be called back on my cellphone and I never received any call. I'm tired of Tymebank I'm taking this matter up with the banking ombudsman
SM
Sizakele M's update07 Jun 2022, 06:50
Reviewer Update
I did report the matter to your customer care service and still I got no help. Yesterday I called in for the million times, was made to hold for 20min until my airtime ran out. I bought airtime and called again I was made to hold once more and upon realising that my airtime is about to run out again I adked to be called back on my cellphone and I never received any call. I'm tired of Tymebank I'm taking this matter up with the banking ombudsman
GoTyme Bank | Formerly TymeBank's replyOfficial
08 Jun 2022, 08:46please provide us with a Case number, so we can follow up with our team.
GoTyme Bank | Formerly TymeBank's reply08 Jun 2022, 08:46
Official
please provide us with a Case number, so we can follow up with our team.
SM
Sizakele M's updateReviewer Update
09 Jun 2022, 13:58US 141192
SM
Sizakele M's update09 Jun 2022, 13:58
Reviewer Update
US 141192
GoTyme Bank | Formerly TymeBank's replyOfficial
10 Jun 2022, 10:12 We'll look into the issue.
GoTyme Bank | Formerly TymeBank's reply10 Jun 2022, 10:12
Official
We'll look into the issue.
SM
Sizakele M's updateReviewer Update
13 Jun 2022, 18:46I'm awaiting your correspondence.its been long now
SM
Sizakele M's update13 Jun 2022, 18:46
Reviewer Update
I'm awaiting your correspondence.its been long now
GoTyme Bank | Formerly TymeBank's replyOfficial
14 Jun 2022, 09:27Apologies, we on it.
GoTyme Bank | Formerly TymeBank's reply14 Jun 2022, 09:27
Official
Apologies, we on it.
SM
Sizakele M's updateReviewer Update
18 Jun 2022, 05:16Are you guys going to assist me or you are just not interested in my quiry? You've been on it for 3 weeks now. Is this a way of dismissing me?
SM
Sizakele M's update18 Jun 2022, 05:16
Reviewer Update
Are you guys going to assist me or you are just not interested in my quiry? You've been on it for 3 weeks now. Is this a way of dismissing me?
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jun 2022, 10:05 We'll look into the issue.
GoTyme Bank | Formerly TymeBank's reply22 Jun 2022, 10:05
Official
We'll look into the issue.