TM
Tumelo M
1 reviews | Active since Nov 2016
04 Mar 2025, 08:43
***** case money back
They are dragging their feet with my ***** case unnecessarily so. You can’t even say the entity has no funds because business is operating and I literally have proof of the entity saying they have no problem with TymeBank crediting me back my money into my Standard Bank account. Standard Bank submitted all the proof for the ***** case yet it’s almost two months of TymeBank playing hide and seek with standard bank
Helpful (0)
Replies (8)0
Replies (8)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Mar 2025, 08:47Hi Tumelo
We're sorry to hear that you haven't been assisted, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
TymeBank Team
We're sorry to hear that you haven't been assisted, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
TymeBank Team
GoTyme Bank | Formerly TymeBank's reply04 Mar 2025, 08:47
Official
Hi Tumelo
We're sorry to hear that you haven't been assisted, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
TymeBank Team
We're sorry to hear that you haven't been assisted, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
TymeBank Team
TM
Tumelo M's updateReviewer Update
04 Mar 2025, 09:03I bank with Standard Bank. The ***** case is against Tyme bank.
TM
Tumelo M's update04 Mar 2025, 09:03
Reviewer Update
I bank with Standard Bank. The ***** case is against Tyme bank.
TM
Tumelo M's updateReviewer Update
04 Mar 2025, 10:49YES. Standard Bank submitted all necessary documents to TymeBank over a month ago already. This case is from January. It’s not a Standard Bank problem it’s a TymeBank issue. Standard Bank is waiting for you to credit me back my funds
TM
Tumelo M's update04 Mar 2025, 10:49
Reviewer Update
YES. Standard Bank submitted all necessary documents to TymeBank over a month ago already. This case is from January. It’s not a Standard Bank problem it’s a TymeBank issue. Standard Bank is waiting for you to credit me back my funds
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Mar 2025, 11:09We truly apologise. However, please note that you need to do a follow up with Standard Bank, they will communicate directly with us as a Bank. The Banks have procedures for the different departments. Please contact Standard Bank.
The TymeBank Team
The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply04 Mar 2025, 11:09
Official
We truly apologise. However, please note that you need to do a follow up with Standard Bank, they will communicate directly with us as a Bank. The Banks have procedures for the different departments. Please contact Standard Bank.
The TymeBank Team
The TymeBank Team
TM
Tumelo M's updateReviewer Update
04 Mar 2025, 12:24I communicated with my bank. The ***** investigator says they are waiting for you regarding information to credit my funds. THIS IS A TYMEBANK issue or should I contact banking ombudsman?
TM
Tumelo M's update04 Mar 2025, 12:24
Reviewer Update
I communicated with my bank. The ***** investigator says they are waiting for you regarding information to credit my funds. THIS IS A TYMEBANK issue or should I contact banking ombudsman?
TM
Tumelo M's updateReviewer Update
04 Mar 2025, 12:38What is stopping you from contacting Standard Bank when they have submitted everything? The case is against you. You are going on as if you are doing Standard Bank a favor with MY MONEY
TM
Tumelo M's update04 Mar 2025, 12:38
Reviewer Update
What is stopping you from contacting Standard Bank when they have submitted everything? The case is against you. You are going on as if you are doing Standard Bank a favor with MY MONEY
TM
Tumelo M's updateReviewer Update
04 Mar 2025, 13:00I’m happy all this is playing out publicly so people can see how you handle ***** cases- like the fly by night bank you are.
TM
Tumelo M's update04 Mar 2025, 13:00
Reviewer Update
I’m happy all this is playing out publicly so people can see how you handle ***** cases- like the fly by night bank you are.
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Mar 2025, 13:20Hi Tumelo, as per the responses that we have given you, kindly note that the Standard Bank Investigator needs to contact our ***** department, feedback will be given to the Standard Bank representative and from there, they need to inform you of the outcome. We have also included the contact details of Ombudsman. We thank you for your patience.
GoTyme Bank | Formerly TymeBank's reply04 Mar 2025, 13:20
Official
Hi Tumelo, as per the responses that we have given you, kindly note that the Standard Bank Investigator needs to contact our ***** department, feedback will be given to the Standard Bank representative and from there, they need to inform you of the outcome. We have also included the contact details of Ombudsman. We thank you for your patience.