WH
Wazeem H
1 reviews | Active since Mar 2021
10 May 2024, 19:43
Can't transact my money
Tymebank has the most disgusting client services experience ever. I spoke to three consultants Mbali, Porcha and a guy from *****. I was put on hold for 45min my problem is still not fixed.
Helpful (0)
Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
11 May 2024, 08:20Hi there, thanks for getting in touch. We're truly sorry to hear that and for any inconvenience caused. This is not the service we pride ourselves on. Kindly, let us know your issue and we'll escalate this to our team to enhance your TymeBank experience. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply11 May 2024, 08:20
Official
Hi there, thanks for getting in touch. We're truly sorry to hear that and for any inconvenience caused. This is not the service we pride ourselves on. Kindly, let us know your issue and we'll escalate this to our team to enhance your TymeBank experience. The TymeBank Team
WH
Wazeem H's updateReviewer Update
11 May 2024, 10:55I will never use it make use of tyme bank the most useless bank in south Africa when it comes to client services.
My account is saying hold.
I called in today again. A lady by the name Thuli Langeni, answer no communication skills, she rather fight with me or help me. When I ask for a manager she jump down my throat telling me there is no Manager available they won't available themselves. I was put on hold two times. To get to a manager Morna that told me dont worry *****e department will help you. I got transferred to stemble told me she will send me a link to open my account I should wait for 5mins it's an hour I am still waiting wow. Tyme Bank and you take pride in useless service from managers to agent
My account is saying hold.
I called in today again. A lady by the name Thuli Langeni, answer no communication skills, she rather fight with me or help me. When I ask for a manager she jump down my throat telling me there is no Manager available they won't available themselves. I was put on hold two times. To get to a manager Morna that told me dont worry *****e department will help you. I got transferred to stemble told me she will send me a link to open my account I should wait for 5mins it's an hour I am still waiting wow. Tyme Bank and you take pride in useless service from managers to agent
WH
Wazeem H's update11 May 2024, 10:55
Reviewer Update
I will never use it make use of tyme bank the most useless bank in south Africa when it comes to client services.
My account is saying hold.
I called in today again. A lady by the name Thuli Langeni, answer no communication skills, she rather fight with me or help me. When I ask for a manager she jump down my throat telling me there is no Manager available they won't available themselves. I was put on hold two times. To get to a manager Morna that told me dont worry *****e department will help you. I got transferred to stemble told me she will send me a link to open my account I should wait for 5mins it's an hour I am still waiting wow. Tyme Bank and you take pride in useless service from managers to agent
My account is saying hold.
I called in today again. A lady by the name Thuli Langeni, answer no communication skills, she rather fight with me or help me. When I ask for a manager she jump down my throat telling me there is no Manager available they won't available themselves. I was put on hold two times. To get to a manager Morna that told me dont worry *****e department will help you. I got transferred to stemble told me she will send me a link to open my account I should wait for 5mins it's an hour I am still waiting wow. Tyme Bank and you take pride in useless service from managers to agent