1 reviews | Active since Jun 2022
Can't even use Tymebank websites or apps abroad !!
I want to know why, since laste year {October2021} , we are not able to connect to the Tymebank website nor the Tymbebank app from abroad?? What kind of "progressive modern bank" are you if you can't even access the www.tymebank.co.za when outside of South Africa?
The error message for the app is:
"An unexpected error has occured. Please try again or contact us with error code E0001"
The error on the website is:
403 ERROR The request could not be satisfied. The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront (CloudFront) Request ID: Ik4rVXZvUmy8eYc2k5m8oS6tmXzIPLoTR5JgQ20QvEX1bx2kuVLtMg==
Numerous attempts have illustrated that this is not a short term glitch!
How can one, since the app is not working as soon as one opens it, so there's no way to get the information , and your website immediately gives an error, so one can't find any contact details, and of course it would not be wise to do a call internationally, even if one was to obtain the contact numbers and the promotional emails you send are "nonreply addresses" and finding any real usable email addresses are purposely challenging. BUT besides that, this is not a new problem, so this is not a surprise to you, we have read from other sources that this has been a problem from at least last year, so what is the official reason for this problem and what has been done thus far to solve the situation and the steps forward to a working situation, especially for a bank that is priding itself as being a digital modern bank that can meet all your banking needs and whom is also expanding into international markets {predominately Asia at the moment}, when one can't get to operate one's bank accounts from abroad?
How can one, since the app is not working as soon as one opens it, so there's no way to get the information , and your website immediately gives an error, so one can't find any contact details, and of course it would not be wise to do a call internationally, even if one was to obtain the contact numbers and the promotional emails you send are "nonreply addresses" and finding any real usable email addresses are purposely challenging. BUT besides that, this is not a new problem, so this is not a surprise to you, we have read from other sources that this has been a problem from at least last year, so what is the official reason for this problem and what has been done thus far to solve the situation and the steps forward to a working situation, especially for a bank that is priding itself as being a digital modern bank that can meet all your banking needs and whom is also expanding into international markets {predominately Asia at the moment}, when one can't get to operate one's bank accounts from abroad?