JJ
Jacky J

1 reviews | Active since Mar 2026

12 Mar 2026, 13:37

Busisiwe Dube is an exceptional customer service administrator who knows her products

Busisiwe Dube is an exceptional customer service administrator who knows her products. She offers the service that will make someone recruit everyone to bank with this organization. Empathy, willing to listen to a frustrated customer , I was frustrated by some other bank this morning 🌄 I ended up calling GoTyme and spoke to Busi , who made me believe in human beings again , other banks must just replace their people with AI or Robots, not GoTyme , beautiful Busi

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply12 Mar 2026, 13:40
Official
Good day Jacky,

Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Busisiwe provided you with excellent and outstanding customer service.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.

Kind Regards,
GoTyme Bank | Formerly TymeBank