BM
Bonolo M
1 reviews | Active since Jun 2025
09 Jun 2025, 12:24
Bonolo Motsamai
I spoke to a consultant and promised to take care of my matter and my wait 3-5days thoses days exceeded im still waiting I'm no longer waiting I want help today no extra day please assist me again thank you
Helpful (0)
Replies (7)0
Replies (7)
GoTyme Bank | Formerly TymeBank's replyOfficial
09 Jun 2025, 12:26Hi Bonolo,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply09 Jun 2025, 12:26
Official
Hi Bonolo,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
BM
Bonolo M's updateReviewer Update
09 Jun 2025, 14:02Can I get a call now
BM
Bonolo M's update09 Jun 2025, 14:02
Reviewer Update
Can I get a call now
BM
Bonolo M's updateReviewer Update
09 Jun 2025, 14:09I hear what you saying can I get a call I have questions please you guys have been passing things to the right team i Want action Firstly you ddnt take my matter serious till I came into this platform and still want to make me wait and do things your way can i get a call from a consultant i don't wanna be more angry than I am now
BM
Bonolo M's update09 Jun 2025, 14:09
Reviewer Update
I hear what you saying can I get a call I have questions please you guys have been passing things to the right team i Want action Firstly you ddnt take my matter serious till I came into this platform and still want to make me wait and do things your way can i get a call from a consultant i don't wanna be more angry than I am now
BM
Bonolo M's updateReviewer Update
09 Jun 2025, 14:09Can that right person from the right team call me now
BM
Bonolo M's update09 Jun 2025, 14:09
Reviewer Update
Can that right person from the right team call me now
BM
Bonolo M's updateReviewer Update
10 Jun 2025, 09:31Tyme bank failed me and I'm not going down without a fight they make it seem like I ****med myself or rather *****ed myself... im going to report this bank on bank ombudsman and fight till I get my money I mean every other financial facilities call when they suspect ***** and yet tymebank failed to do that im not backing down till I get all my money there's another number that shows on my statement but no investigation on it...
Another thing I was waiting for the investigative officer from tyme bank to call yesterday I ddnt receive and call tyme bank is reliable and their customer care is very very poor I really advice people to move from that bank im struggling to get the help I deserve all my salary gone and they suspect I was on this if only they knew my struggle for this month to fend for myself and family even getting to work was a struggle
I won't give up
Another thing I was waiting for the investigative officer from tyme bank to call yesterday I ddnt receive and call tyme bank is reliable and their customer care is very very poor I really advice people to move from that bank im struggling to get the help I deserve all my salary gone and they suspect I was on this if only they knew my struggle for this month to fend for myself and family even getting to work was a struggle
I won't give up
BM
Bonolo M's update10 Jun 2025, 09:31
Reviewer Update
Tyme bank failed me and I'm not going down without a fight they make it seem like I ****med myself or rather *****ed myself... im going to report this bank on bank ombudsman and fight till I get my money I mean every other financial facilities call when they suspect ***** and yet tymebank failed to do that im not backing down till I get all my money there's another number that shows on my statement but no investigation on it...
Another thing I was waiting for the investigative officer from tyme bank to call yesterday I ddnt receive and call tyme bank is reliable and their customer care is very very poor I really advice people to move from that bank im struggling to get the help I deserve all my salary gone and they suspect I was on this if only they knew my struggle for this month to fend for myself and family even getting to work was a struggle
I won't give up
Another thing I was waiting for the investigative officer from tyme bank to call yesterday I ddnt receive and call tyme bank is reliable and their customer care is very very poor I really advice people to move from that bank im struggling to get the help I deserve all my salary gone and they suspect I was on this if only they knew my struggle for this month to fend for myself and family even getting to work was a struggle
I won't give up
BM
Bonolo M's updateReviewer Update
10 Jun 2025, 09:35I don't want apologies I just want ur full assistance
BM
Bonolo M's update10 Jun 2025, 09:35
Reviewer Update
I don't want apologies I just want ur full assistance
BM
Bonolo M's updateReviewer Update
11 Jun 2025, 14:16No response from tyme bank I need assistance
BM
Bonolo M's update11 Jun 2025, 14:16
Reviewer Update
No response from tyme bank I need assistance