1 reviews | Active since Jul 2016

26 Aug 2021, 14:50

Blocked Profile - lets blame it on *****!

Blocked Profile!!! I have been trying to get this issue resolved for more than 3 hours on the phone today. Their poor front-line staff can't even get hold of their own ***** dept - this is absolute BS!

Strike 3 TymeBank - this is the last of me!

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Aug 2021, 15:35
Official
Hi Rudi,
We are deeply sorry for the inconvenience, Please send us the contact details linked to your account, so that we can look into the matter. The TymeBank Team

's update26 Aug 2021, 15:45
Reviewer Update
Contact: ***, ***, Some Case Id's: LVR-15527, DCI-98453 ... some stae that you'll get back to me by the 31st?

What would you like me to tell my staff and creditors they are not being paid?
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Aug 2021, 15:59
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team 

's update26 Aug 2021, 16:59
Reviewer Update
Ntombi from TymeBank - thank you for resolving the issue finally! I must admit, I am still upset that it took a whole day of my time to resolve the issue, and I am still waiting for an explanation of why it occurred. Nonetheless, kudos to Ntombi that finally made it happen (sure she had a team behind her - so thank you to them as well).
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Aug 2021, 09:23
Official
Cool. You're welcome.