AB
Anneke B

1 reviews | Active since Jan 2024

02 Jan 2024, 12:25

Blocked accounts

I have been a customer of Tymebank for a couple of years now. I recently did some online job that was advertised on FB and received money into my account. This was to serve as payment for online jobs. On 24/12/2023 I wanted to pay my rent and realized that my account was on credit hold. I phoned in and explained the incoming money. I was then asked to do an affidavit at SAPS and mail to the, which I did immediately. I was told there would be a ***** investigation. I did not commit any ***** and was most probably ****med. Since then, I have had no funds available to me or my children. So, it was Xmas and new year without food and rent money. I phone every day, but to no avail. No help or any understanding of my situation. I hope people will consider this absolute heartlessness before they try and do business with Tymebank. I have seen multiple complaint about this same situation all happening now in December. What bank does this to people? Absolutely shocking. DO NOT OPEN A TYMEBANK ACCOUNT. THEY WILL MAKE YOU SUFFER.

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Jan 2024, 10:05
Official
Hi Anneke de Bod, thanks for getting in touch. Oh no, that's not good to hear. We've asked our team to get in touch with you as soon as possible. Huge apologies for any inconvenience caused. The TymeBank Team
AB
Anneke B's update06 Jan 2024, 11:14
Reviewer Update
Tymebank. No contact from your team. Promises, promises. Worst service ever.