BLOCKED ACCOUNT

I just cannot believe my despair for this TYMEBANK customer service. I left FNB PRIVATE BANKING thinking that TYMEBANK would change the game in the electronic banking field. I have tried for the past 2 weeks to get ahold of a consultant or someone actually to sort out my husbands tymebank account, card, cellphone banking etc

Somehow it was blocked and its been a tedious mission to get this sorted out.

As a matter of urgency we need to transact out of that account and we havent been able to access to account.

HELP!!! SOMEONE JUST HELP WITH THIS ACCOUNT PLEASE