JO
Josephine O
1 reviews | Active since May 2023
06 Mar 2025, 12:11
Beyond frustrated
Im starting with 1 star and only because there isnt an option for 0 or half a star. I was on the the phone 28 Feb for more than 20mins and again today cannot get into my banking app because of a stupid selfie verification that does not work!!! I now have no access to my own money because they have made changes to a perfectly working app to a security system so secure that it locks you away from your own money. Beyond frustrated
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GoTyme Bank | Formerly TymeBank's replyOfficial
06 Mar 2025, 12:25Hi Josephine
We're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply06 Mar 2025, 12:25
Official
Hi Josephine
We're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.