TD
Thembakazi D
1 reviews | Active since Apr 2015
03 Oct 2022, 15:16
Beyond bad customer service
Tymebank said they will get back to me with feedback on the 15th of September and I haven't heard from them since. So does this mean that timebank is not going to refund my money that was taken without my concern under their bank, does this mean our money is not secure and that they don't take any responsibility for what happens under their watch?
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GoTyme Bank | Formerly TymeBank's replyOfficial
04 Oct 2022, 07:35Hi Thembakazi, we're terribly sorry for that experience and for the inconvenience caused. We've escalated your details to our team, they will be in touch to assist and advise further.
GoTyme Bank | Formerly TymeBank's reply04 Oct 2022, 07:35
Official
Hi Thembakazi, we're terribly sorry for that experience and for the inconvenience caused. We've escalated your details to our team, they will be in touch to assist and advise further.