JT
Janine T

1 reviews | Active since Jan 2026

19 Jan 2026, 16:55

Beware tymebank steels your money

Good day I am very very disappointed and cross because I have been struggling for months now for tymebank to lift the hold on my account I am a freelance vinyl applicator i did a few jobs for a lady when the job was done she paid the money in my tymebank account and as soon as the money reached my account my account was put on hold The lady's Capitec account was also put on hold because of tymebank but mind you her account is open long time ago but I still can't get my money I have send all the documents requested Like her ID A afffidavid as to why the money was paid Proof of payments Proof of Job done Proof of contract we had I have send everything they needed and up until today to there is no reply And mind you I had people that helped me whit this jobs that I still did not pay BUT NOW TYMEBANK is deducting every month from my money for fees for a account I'm not using so timybank is planing to take my money for themselves and it looks like that was the plan all along so I must just except that you wil hold my money and take fees till there's nothing left then the hold will be lifted I am for sure not going to let this happen as I desperately need my money I am out of business because of this I am going to fill in the forms I received from the ombudsman and I'm also going to put tymebank in the newspapers so you can expect to see it by next week I'm fed up and because they don't have a branch they just never reply to your emails and promise to call back but dont

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Jan 2026, 07:08
Official

Good day Janine,

Thank you for bringing this matter to our attention.
We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind Regards,
TymeBank  

JT
Janine T's update23 Jan 2026, 16:20
Reviewer Update
I have received a email this morning saying they are going to pay 400 to Capitec then the hold will be lifted then I received a email again that it has been resolved but hold still on my account I called but had to wait half an hour for consultant to check my account so I ran out of airtime the ref no is C-18162
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jan 2026, 16:14
Official
We understand your frustration and apologize for the continued inconvenience. We are looking into this matter with urgency to ensure it is resolved as quickly as possible. Thank you for your patience.