BELOW AVERAGE BANKING
You guys have a long way to go! I called two weeks to report an erroneous recharge and you couldn't reverse it, I called today to cancel a cash send voucher after my recipient lost his phone and YOU COULDN'T REVERSE THAT EITHER, COULDN'T EVEN GIVE ME THE VOUCHER NUMBER to ensure that I collect the cash myself so what type of banking is this in 2024?
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GoTyme Bank | Formerly TymeBank's replyOfficial
20 Jun 2024, 14:36Hi Kabelo, please note that SendMoney transactions can't be reversed, it will be reversed back into your account after 7 days if the money hasn't been withdrawn.
Best regards,
GoTyme Bank | Formerly TymeBank's reply20 Jun 2024, 14:36
Official
Hi Kabelo, please note that SendMoney transactions can't be reversed, it will be reversed back into your account after 7 days if the money hasn't been withdrawn.
Best regards,