Banking system failures = unhappy customers

I can't get a full bank account because of your system's mistakes. That's unacceptable.

Getting my bank account to full access has proven to be impossible. I gave them my residential address, fingerprints and everything needed, but still I am limited to the basic features of the bank.

A consultant told me the problem is I have to wait until they have facial recognition systems until I can upgrade. What a load of mumbo jumbo. All my friends upgraded without this feature, why can't I?

Please sort you're admin out Tyme bank as I am very close to going from a full supporter to a hater of you're institution.