TK
Tshiamo K

1 reviews | Active since Sept 2024

26 May 2026, 09:14

Bank statement Tyme wasting

Dear Gotyme bank.. Can you please tell me why I need to wait 24hrs for my current statement of the transactions I made today. Also, why do I need to call or chat to a person on new app or WhatsApp to get my current statement too? It is such an inconvenience and a huge disadvantage that Tyme is wasted on such a simple request no other bank I've dealt with has a problem with. There is no way I can't get my current statement of may?

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 May 2026, 11:00
Official
 Hi Tshiamo,

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. 

Kind regards, 
GoTyme Bank | Formerly TymeBank.