1 reviews | Active since Jul 2016
Bank of ******-close your Acc today!
In December I reported a ***** case with tyme Bank after 50k was transfered from my account without my consent. Upon report the bank said they will investigate. After this, they said I need to up a case with the police which I did. 15 Jan I sent them the case number and affidavit. During this time the bank never bother to call or email to update me about the case. I then followed up on 1Feb. They said I need to send an affidavit and police case no. I told the agent I spoke to that I had sent the stuff already. She went to check for the email and found it. Which means they never checked or did any investigation. Today, it's 5 March but I have never gotten any feedback from them. When I call, they cut my call.
I am convinced that the bank is ****ming it's customers. So I am warning others to close their bank accounts and move their money to other banks. It is important to mention that my money was in a goal account and it was transfered to my day to day transaction account.
We're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
