CJ
Chumisa J

1 reviews | Active since Nov 2019

14 Dec 2019, 09:40

**** Bank

It looks like I'm going to have a blink Christmas because your systems are failing me. I have two issues about Tyme Bank - 1. In the 5 Dec 2019, I paid one of my beneficiaries, Nokuthula R1000 at 10H52, MONEY left my account, but never arrived to the beneficiary. I phoned Tyme Bank call centre on the 9 Dec, I was told it takes up to 4 days to pay money from Tyme Bank to other banks. This was new to me as I previously had an excellent experience in paying people with Tyme Bank. By the 10 Dec, MONEY still hadn't been received. I did another payment, to the same beneficiary, Nok on the 10 Dec even though I was sceptical, luckily the second payment went through. I phoned yesterday, I was they don't what's wrong, a technical person will phone me & explain what was the problem before money is returned to my account. I'm still waiting for the call. 2. My second worrying, yesterday one of my beneficiaries, Fez paid R1570 yesterday morning from Capitec Bank. Before 6am to be exact. Most of the time when payments are from another banks, they reflect to my account in the same day, after 20H00. This is still not reflecting.

0
Replies (0)