Bad service TYME BANK

On the 26 March my Tymebank account was frozen (Debit Hold) Numerous phone calls and affidavits were been ignored Dear Thyme bank I want to know as a networked online how will I know who is a *****ster, you said I received money from a *****ster The money is still available in the bank account Am I a psychic medium or do I have access to other people's bank accounts