MS
Masego S
1 reviews | Active since May 2021
20 Aug 2021, 13:31
Bad Service, Stupid policies
I blocked my profile the beginning of this week, I called TymeBank as per instructions, today is Friday my profile is not yet unblocked, I don't understand why does it have to take more than a week to get my profile sorted, I need to use my money and I can't, my former colleague passed on and I couldn't even contribute condolences because of this stupid bank and their policies. I am closing the account as soon as they sort me out.
Helpful (0)
Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
20 Aug 2021, 14:01Hi Masego,
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, Please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, Please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply20 Aug 2021, 14:01
Official
Hi Masego,
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, Please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, Please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team
MS
Masego S's updateReviewer Update
20 Aug 2021, 14:11***
Acc number : ***
ID number : ***
Acc number : ***
ID number : ***
MS
Masego S's update20 Aug 2021, 14:11
Reviewer Update
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Acc number : ***
ID number : ***
Acc number : ***
ID number : ***
GoTyme Bank | Formerly TymeBank's replyOfficial
20 Aug 2021, 14:16We have assigned your query to a designated official who will contact you.
GoTyme Bank | Formerly TymeBank's reply20 Aug 2021, 14:16
Official
We have assigned your query to a designated official who will contact you.
MS
Masego S's updateReviewer Update
20 Aug 2021, 15:36I am still waiting for someone to call me, you guys don't have sense of urgency. You don't take your customers serious.
MS
Masego S's update20 Aug 2021, 15:36
Reviewer Update
I am still waiting for someone to call me, you guys don't have sense of urgency. You don't take your customers serious.
GoTyme Bank | Formerly TymeBank's replyOfficial
20 Aug 2021, 15:44Please note that as soon as an agent is available you will be contacted.
GoTyme Bank | Formerly TymeBank's reply20 Aug 2021, 15:44
Official
Please note that as soon as an agent is available you will be contacted.