Bad Service/ ******

I'm not happy with the services at TymeBank. On Sunday afternoon tried to withdraw R3000 from Capitec Bank, I only received R900. Meaning the ATM didn't have R3000 I requested.

So I called TymeBank to report the matter. I wasn't happy with the services. The lady that was helping me said the process it's gonna take 35 working days to resolve it and she just hang up on me. I don't know if she did log the call or not, because I didn't get any Reference sms or email.

I don't know it I will get my R2100 back or not.