MM
Mpimo M

1 reviews | Active since Sept 2023

04 Jul 2025, 15:24

Bad service of a consultant going on lunch for 3hours

My sick and old grandfather waited for 3hours just to get his sassa form stamped at tyme bank at boxer at malamulele only to be told that the consultant went out for lunch I mean what kind of lunch takes 3hours? When the security gaurds tried to call her they can't get hold of her. The sassa offices had to close while he was waiting for a mere stamp at tyme bank for 3 hours. The service at malamulele tyme bank is very bad

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 Jul 2025, 10:29
Official
Hi Mpimo,
 
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.