TM
Tidima M
1 reviews | Active since Aug 2019
14 Dec 2022, 10:00
BAD SERVICE FROM THE ***** DEPARMENT AND THE BANK IN GENERAL
I was put on hold for 45 minutes by Cazly from the ***** department, then after dropped my call and never bothered to call me back. He attitude is on another level. A week ago i interacted with tjerrrr God bless Tymebank. so even today i was not surprised by her behaviour.
Then there is Mpho, she phoned me promised to unblock my account dololo.
Then the is Malwela. the guy who advised me to go to the police station to do an affidavit so that the bank can release my money.
To be honest I am enough with you guys, with this pace by February I am going to another bank.
AND LASTLY YOU NEED TO TRAIN THE AGENTS ON HOW TO SPEAK TO THE CLIENT THUS THE KEY
YOUR IS JUST APPALING
Helpful (0)
Replies (3)0
Replies (3)GoTyme Bank | Formerly TymeBank's replyOfficial
15 Dec 2022, 08:30Hi Tidima, that's not cool to hear. did you get a case number for the incident? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply15 Dec 2022, 08:30
Official
Hi Tidima, that's not cool to hear. did you get a case number for the incident? The TymeBank Team
TM
Tidima M's updateReviewer Update
20 Dec 2022, 10:00But i did mention that she dropped my call
TM
Tidima M's update20 Dec 2022, 10:00
Reviewer Update
But i did mention that she dropped my call
GoTyme Bank | Formerly TymeBank's replyOfficial
03 Jan 2023, 13:04 we’ve asked our team to get in touch with you.
GoTyme Bank | Formerly TymeBank's reply03 Jan 2023, 13:04
Official
we’ve asked our team to get in touch with you.
