NM
Noluvuyo M
1 reviews | Active since Feb 2022
13 Sept 2022, 16:00
Bad service for me because they **** in the first place
I had a bad experience with them i had 2 transaction of the same amount and when i phoned in the consultant said it will reverse in 24 to 48 hours then waited until Saturday still the consultant said it will take up to 24 to 48 hours to reserve my money waited a week called back told me now that it will take 35 days, one consultant even dropped the call, Mbali my last consultant you could hear on the other line she was annoyed
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
14 Sept 2022, 10:06Hi Noluvuyo, we're terribly sorry for that experience, definitely something we'll get our team to investigate further. We've escalated your details to our team to look into the matter and assist, please be on the lookout for a phone call.
GoTyme Bank | Formerly TymeBank's reply14 Sept 2022, 10:06
Official
Hi Noluvuyo, we're terribly sorry for that experience, definitely something we'll get our team to investigate further. We've escalated your details to our team to look into the matter and assist, please be on the lookout for a phone call.
NM
Noluvuyo M's updateReviewer Update
15 Sept 2022, 10:42@Tymebank you called yesterday and I missed your call, called back and was told the person who phoned me will call again because they were on lunch and I have been waiting ever since even sent an email to no response, I even regret telling people to switch to your bank if have known what bad service you give i would have stayed far away from you
NM
Noluvuyo M's update15 Sept 2022, 10:42
Reviewer Update
@Tymebank you called yesterday and I missed your call, called back and was told the person who phoned me will call again because they were on lunch and I have been waiting ever since even sent an email to no response, I even regret telling people to switch to your bank if have known what bad service you give i would have stayed far away from you
GoTyme Bank | Formerly TymeBank's replyOfficial
16 Sept 2022, 06:22Apologies, We've escalated your details to our team to look into the matter and assist, please be on the lookout for a phone call.
GoTyme Bank | Formerly TymeBank's reply16 Sept 2022, 06:22
Official
Apologies, We've escalated your details to our team to look into the matter and assist, please be on the lookout for a phone call.