RM
Richard M

1 reviews | Active since Jun 2022

21 Dec 2023, 12:44

Bad service

Customer service is very bad. I stayed on line for 29 minutes listening to IVR, when I get a consultant the line cut off. They decided to put my account on hold, I can't transact. Who gave them permission to put my account on hold? I can't even buy airtime to call them again as they have locked my account

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Dec 2023, 21:00
Official
Hi Richard, apologies for the inconvenience caused.  Thank you for sending your details, your information has been sent to our team to assist. Please be on the lookout for a phone call (please keep your phone close) and note, we will never ask you for your bank pins, password, card number, OTP or CVV to assist. The TymeBank Team