RM
Richard M
1 reviews | Active since Jun 2022
21 Dec 2023, 12:44
Bad service
Customer service is very bad. I stayed on line for 29 minutes listening to IVR, when I get a consultant the line cut off. They decided to put my account on hold, I can't transact. Who gave them permission to put my account on hold? I can't even buy airtime to call them again as they have locked my account
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Replies (1)0
Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
21 Dec 2023, 21:00Hi Richard, apologies for the inconvenience caused. Thank you for sending your details, your information has been sent to our team to assist. Please be on the lookout for a phone call (please keep your phone close) and note, we will never ask you for your bank pins, password, card number, OTP or CVV to assist. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply21 Dec 2023, 21:00
Official
Hi Richard, apologies for the inconvenience caused. Thank you for sending your details, your information has been sent to our team to assist. Please be on the lookout for a phone call (please keep your phone close) and note, we will never ask you for your bank pins, password, card number, OTP or CVV to assist. The TymeBank Team
