MN
Masonwabe N
1 reviews | Active since Mar 2024
06 Mar 2024, 11:03
Bad Service
I did an EFT immediate payment to nedbank on Friday last week and still she hasn't received the money, I've been calling, all I get is case numbers, how hard is to track the money and see where it is and reverse it back to my account. Disappointed. After this I'm changing to another bank
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
06 Mar 2024, 11:23Hi Masonwabe, apologies for the inconvenience caused and for that experience. Your details have been escalated to our team to provide an update on the current case logged.
GoTyme Bank | Formerly TymeBank's reply06 Mar 2024, 11:23
Official
Hi Masonwabe, apologies for the inconvenience caused and for that experience. Your details have been escalated to our team to provide an update on the current case logged.
MN
Masonwabe N's updateReviewer Update
06 Mar 2024, 18:16I just recently received an SMS stating that my case was "Resolved-Actioned" but the person I sent the money has not received it🤦, I don't know what to do now
MN
Masonwabe N's update06 Mar 2024, 18:16
Reviewer Update
I just recently received an SMS stating that my case was "Resolved-Actioned" but the person I sent the money has not received it🤦, I don't know what to do now
MN
Masonwabe N's updateReviewer Update
07 Mar 2024, 19:02I will send the documents you want, but on your page it seems like most people are complaining about the same thing I am experiencing, the problem is from your side, and your call centre agents are not helping at all, I was on hold for more than an hour, we not the only ones complaining about this if you can check your hellopeter page, the issue is from your side.
MN
Masonwabe N's update07 Mar 2024, 19:02
Reviewer Update
I will send the documents you want, but on your page it seems like most people are complaining about the same thing I am experiencing, the problem is from your side, and your call centre agents are not helping at all, I was on hold for more than an hour, we not the only ones complaining about this if you can check your hellopeter page, the issue is from your side.