SM
Shirley M

1 reviews | Active since Aug 2020

03 Apr 2025, 07:40

BAD SERVICE ,BAD COMMUNICATION OR LACK COMMUNICATION

TYMEBANK HAS A FOOL OF **** IN MY LIFE IF I CAN USE THIS BANK ANY MORE I WILL BE A STUPID .ON THE 20 MARCH A MEMBER OF STOCKVEL ASK MY NUMBER TO SEND MY MONEY ,AFTER THAT CALL THE TYMEBANK AND SAID I AM ****MED HER .THEY JUST BLOCKED MY ACCOUNT IMMEDIATELY ,I SPEND MY AIRTIME CALLING THEM ,SOMETIMES THEY DON'T ANSWER ,GOING UP AND DOWN DOING AFFIDAVIT ON MY OWN COST BECOUSE THEY ARE MY FUND THAT I WANTED TO USE IN THAT ACCOUNT .ITS HAPPEN ON THE 20 MARCH 2025 ,EVEN TODAY THAT ACCOUNT IS BLOCKED ,AND THEY TOOK OUT THAT 500 AND SEND THAT MEMBER AND TO MY SIDE I CAN'T DO NOTHING I AM STUCKED ,AND I ASKED THEM VIA EMAIL TO SEND MY FUND TO OTHER BANK I GAVE THEM MY ACCOUNT NUMBERS THEY DID NOT DO THAT .THEY DON'T EVEN ANSWER MY EMAIL . I HATE THIS STUDIP BANK OF TYMEBANK AND I WILL ALSO GIVE PEOPLE OF WORD OF MOUTH THAT THEY MUST OPEN ACCOUNT ON TJIS STUPID BANK .. I COUN'T PAY MY MONTH END BILLS BECOUSE MY MONEY IS THAT ACCOUNT THAT I CAN USE ..THEY MESS MY LIFE MAAN YESESSSSSSSS

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Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Apr 2025, 07:51
Official
Hi Shirley, It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 
SM
Shirley M's update04 Apr 2025, 08:49
Reviewer Update
Sorry it's not gona help what I have heen going through .even when I send all this document ,your consultant said to they can't called me and update the way forward I was reported as ****med. They can't communicate with the ****med. I send all the proof that we were playing stockvel bt still you decided to treat me badly as they did ... you weere very rude amd insulting me with thing that I never do in my life .

If you can able to help me and close this account for me .I will never ever to waist my time ....