Bad service

Bad service I made a send money or cash send of R310 on the 15-03-2026 which is suppose be a service of emergency as someone urgently needed the money, I mistakenly entered the last digit of the cellphone number incorrectly. I then phone the call center which previously the other lady said they can cancel the send money or give me the withdraw number the on Sunday the lady is telling me the is nothing they can do I need to wait for 7 days the money will be automatically reversed. so what the point of a cash send if when you make mistake then the bank will tell you they can't help you need to wait for the money to be automatically reversed which is the only bank that can't assist with cancelling the transaction or give you the withdraw code. It just pathetic of tymebank service. Please reverse immediately the money and I will be closing this account.