BM
Brandon M

1 reviews | Active since Feb 2022

10 Dec 2022, 20:50

Bad service and unresolved ***** case

I've had ***** case since last week and I was told I will get feedback within 5 days, it's been 7 day and no feedback. I called the bank but I'm put on hold for 30 minutes at a time until my airtime is finished. Pathetic service !

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply11 Dec 2022, 11:16
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team

BM
Brandon M's update13 Dec 2022, 12:38
Reviewer Update
Its been 2 days now and no one has contacted me. You were just replying to save face but zero on customer service.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Dec 2022, 08:32
Official
We will follow up with our ***** team again apologies.