KM
Keabetswe M

1 reviews | Active since Aug 2019

25 Oct 2025, 13:58

Bad service and security risk.

My brother and I have been experiencing recurring google1 London purchases. Mine include HUAWEI recurring purchases. It makes these purchases when there is no money in our accounts resulting in bank charges for insufficient funds. And then at a later stage when our accounts receive money it deducts the charges incurred plus the purchase amount for whatever the subscription is for. Please note my brother doesn't have a phone or active subscriptions. Also I canceled my huawei subscriptions yet I'm still getting charged. Please do something.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Oct 2025, 20:42
Official
Hi Keabetswe,
We understand your frustration regarding the unauthorized charges and the resulting bank fees. We recommend checking with Google and Huawei to ensure that all subscriptions are fully canceled and to dispute any unauthorized transactions.
KM
Keabetswe M's update25 Oct 2025, 21:36
Reviewer Update
Like I stated above. I already did that.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply26 Oct 2025, 08:10
Official
Please email your cancelled subscription to ***.