MB
Mudzunga B

1 reviews | Active since Jan 2024

30 Jan 2024, 12:04

Bad service

Tymebank locked my account out of no where. Told me to upgrade my profile which i did but still they where unable to unblock my account. They said i should do selfie verification they will unblock. Until today i cant use my money💔 what a **** bank!!!! I would not recommend this bank to anyone

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply31 Jan 2024, 10:46
Official
Hi Mudzunga, thank you for reaching out. We sincerely apologize for any inconvenience. Providing this level of customer service is not our standard, and we've escalated the matter to our team to improve your TymeBank experience. The TymeBank Team 
MB
Mudzunga B's update02 Feb 2024, 10:31
Reviewer Update
Tymebank is a joke😏💔💔☹️☹️ im still waiting since you said you escalated the matter. This is unacceptable manner. In the mean time ive to financially suffer while you locked my funds? No this bank doesn't have respect for its customers💔