AJ
Andre J

1 reviews | Active since Jan 2023

07 Aug 2024, 13:47

Bad service

Numerous times I have requested that my Smart shopper numbers be merged. Recently I found out that it has not been done. Tyme bank refers me to Smart Shopper. Smart Shopper refers me to Tyme bank. And I end up spending R100's on airtime.

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Aug 2024, 14:08
Official
Hi Andre, thanks for getting in touch. Have you went to the Pick n Pay till point to be assisted with your Smart Shopper card? The TymeBank Team
AJ
Andre J's update07 Aug 2024, 14:20
Reviewer Update
Numerous times.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply08 Aug 2024, 10:43
Official
We'll check with our team and get back to you. We apologize for any inconvenience caused. The TymeBank Team. 
AJ
Andre J's update13 Aug 2024, 10:19
Reviewer Update
It is now 5 days later and still no response.