PH
Petrus H

1 reviews | Active since Jan 2015

02 Nov 2022, 10:02

Bad service

You are about to lose me as your client, I have been calling for more than two days for assistance, No answer and you don't have a branch where must we go for assistance. I lost faith in your digital banking system and call center service.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Nov 2022, 12:49
Official
 Hi Petrus, that's not cool to hear. Please tell us what happened so that we can assist accordingly. The TymeBank Team 

PH
Petrus H's update02 Nov 2022, 13:13
Reviewer Update
I have been calling Tyme bank call center for assistance for more than 2 days now and no one is answering. I don't know what to do now since I need to query my transactions>please test the customer care line and see what I am talking about
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Nov 2022, 15:15
Official
 did you get a case number for the incident?