DS
Dinah S

1 reviews | Active since Aug 2010

02 Sept 2025, 11:21

Bad service

I settled the loan, why is it a struggle to close the account. For the past two months i have been asking for the account to be closed? why do i still get statements?

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Sept 2025, 11:34
Official
Hi Dinah,
We apologize for the inconvenience and frustration this has caused. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
DS
Dinah S's update02 Sept 2025, 15:40
Reviewer Update
Sent
DS
Dinah S's update02 Sept 2025, 16:03
Reviewer Update
Please close the account officially. I also request that you stop sending any further statements and remove the account from my app profile.