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ABDULLAHI A

1 reviews | Active since May 2025

01 May 2025, 23:00

Bad servece Bad Experiance

am writing to formally lodge a complaint regarding the continued hold on my account, despite having submitted proof of payment as requested.

I have comp**** with all your requirements and sent the necessary proof of payment on [insert date]. However, to date, my account remains blocked, and I have not received any further communication or resolution. This delay is causing significant inconvenience and affecting my financial activities.

I kindly urge you to prioritize this matter and unblock my account as soon as possible. Please confirm receipt of this message and advise on the next steps or any outstanding issues, if any.

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Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 May 2025, 06:59
Official
Hi Abdullahi,

We sincerely apologize for any inconvenience caused. We understand how frustrating this must be for you, In protection of your information, we will DM you for further information. 
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ABDULLAHI A's update03 May 2025, 08:19
Reviewer Update
Hi they never ublock my acount i sent them the proof of payment send from my gfrnds acount we choosed the tybmbank for cheaper cost but hold on my acount its not good at all i have family to feed i need my acount and my money use with no hassul this is stressful pls kindly unblock my acount so that i can use thank you for your time
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 May 2025, 10:39
Official
We understand the urgency of your situation and sincerely apologize for the continued inconvenience. We have already escalated this matter to our ***** team, and they are actively working on it. Thank you for your patience and understanding.
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ABDULLAHI A's update05 May 2025, 11:14
Reviewer Update
Hi i receive massage from tyymbank saying my case solved but my acount still on hold
TymeBank: Your Complaint has been Resolved-Completed. Case ID C-6759. Help: ***
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 May 2025, 11:22
Official
Kindly check your DM, we've responded.
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ABDULLAHI A's update12 May 2025, 08:24
Reviewer Update
Hi this is not right i have sent the an Affidavit and proof of payment still my acount remain on hold plz let me use my acount freely thank you