TM
Tshepo M
1 reviews | Active since May 2025
04 Jul 2025, 11:30
Bad experience with TymeBank
I made an immediate payment to FNB account yesterday, and FNB never received this payment. I was told by TymeBank that there is a problem with PayShap and that's it! There hadn't been any resolution to my problem up to this point. Despite the immediate payment that didn't even go through, I still incurred a charge for it. I demand an immediate resolution to my problem!!!
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Jul 2025, 11:33Hi Tshepo,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply04 Jul 2025, 11:33
Official
Hi Tshepo,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
TM
Tshepo M's updateReviewer Update
05 Jul 2025, 11:18Till this day my issue is still not resolved, and no communication has been made in terms of what happened to my money. When will my issue be resolved???
TM
Tshepo M's update05 Jul 2025, 11:18
Reviewer Update
Till this day my issue is still not resolved, and no communication has been made in terms of what happened to my money. When will my issue be resolved???