LS
Legare S

1 reviews | Active since Dec 2015

17 Jun 2022, 08:40

Bad experience

I have been experiencing problems when login in to my tymbank application , I get error messages and sent them messages, they always says a consultant will get back to you, it's been almost two months now and I can't transact.

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply17 Jun 2022, 11:52
Official
 Hi Jackson, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team 

LS
Legare S's update17 Jun 2022, 12:48
Reviewer Update
As mentioned I reported several times and like I said they always say we have escalated the matter and a consultant will get hold of me it's been over a month
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply17 Jun 2022, 13:40
Official
 did you get a case number for the incident? 
LS
Legare S's update17 Jun 2022, 14:05
Reviewer Update
No I didn't. Please make a follow-up