Bad customer service from consultant

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Hazel M

I have just dealt with one of your udest consultants t Pick n Pay StrubenvaleThe consultant has an attitude and is very unprofessional. We do not need people like this to assist us. When I asked for her name, she blatantly told me she is not interested. Please deal with her.

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Replies (1)

GoTyme Bank | Formerly TymeBank's replyOfficial

22 Sept 2021, 09:29

Hi Hazel, we're terribly sorry for that experience, it's not one we want our customers to have. We've escalated this and our team will definitely look into it. The TymeBank Team

GoTyme Bank | Formerly TymeBank's reply22 Sept 2021, 09:29

Official

Hi Hazel, we're terribly sorry for that experience, it's not one we want our customers to have. We've escalated this and our team will definitely look into it. The TymeBank Team