PM
Pearl M

1 reviews | Active since Jan 2019

20 Apr 2022, 11:49

Bad customer service

Money was deposited in my account by Tyme bank, Which they explained it was done so accidentally. I got handed over paid the money R1, 000 but again R174 got debited. I have spoken to several customer service Lerato Rantilili, Wesley who seem to not assist me. Can someone who knows what's going on assist my email address is ***. I have emailed paid up letter but still it is really frustrating.

0
Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Apr 2022, 07:56
Official
Hi Pearl, thank you for sharing your experience with us. Were you issued a case number? The TymeBank Team 
PM
Pearl M's update21 Apr 2022, 22:03
Reviewer Update
135969 That's the case ID
PM
Pearl M's update21 Apr 2022, 22:06
Reviewer Update
135969 That's the case ID
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply22 Apr 2022, 06:36
Official
Please send us the full case number so that we can follow up. 
PM
Pearl M's update24 Apr 2022, 20:12
Reviewer Update
ID DCI-135960
PM
Pearl M's update05 May 2022, 10:39
Reviewer Update
Can someone assist with this? I have furnished the full cas number what now Tyme Bank?