Bad customer service

I wrote a review on the 5th of April 2023 about the terrible service I received from tymebank, my account has been on debit hold since the 31st of March 2023 and I was ask to send a affidavit and I did that on the same day day it was requested. My account is still blocked, Haydes told me that the team will get in touch with me and none of that happened.

I tried calling again on the 5th of April and I still couldn't get through to the ***** department, Buhle from customer service took my number and she said she will call me back and that never happened.

I am very disappointed and discusted by how unprofessional tymebank is, you lost me as your client honestly!