Bad Customer service

Good day,

Is worth sad regret to write this review, called your customer service using my *** spoke to a very rude lady, I merely wanted the bank to assist me with my UIF Form that I got from department of labour authorisation to pay benefits into my account however the lady gave me a incomplete email address accountsuppot and then she just transferred me back to the automated machine without telling me and she yelled at me and when I told her she didn't care, maybe is because she in employed and not showing any interest to a UIF customer, this is the very 1st time calling your customer service for me to have this treatment from a person that I pay her salary and I'm sure she doesn't even know the MORALS of Tymebank being such a big brand that fought with bigger financial institutions to be active in this such big banks and I'm sure she doesn't have RE and I'm sure that she doesn't know anything about the TCF Act hence she is treating customers like dogs