PS
Pieter S

1 reviews | Active since Jan 2022

08 Dec 2022, 16:03

BAD Credit Card Service on *****elent Transactions

I tried to call the credit department to attend to ********** transactions from Uber Eats on my account. Their website states you will receive OTP for online transactions, but I only received the transactions SMS like below. Still no answer or call back from their side. Also, held on for over an hour and still no response.

TymeBank CreditCard: R413.90 reserved for purchase @ Uber eats on 08-12-2022 at 11:00 using card: ... 5720, total available

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply11 Dec 2022, 11:12
Official
Hi Pieter, did you get a case number for the incident? The TymeBank Team

PS
Pieter S's update15 Dec 2022, 09:42
Reviewer Update
Hi have emailed TymeBank today again and no I still not have received any communication as well as a case number.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Jan 2023, 13:05
Official
 Are you still experiencing the same issue?