KK
Koketso K

1 reviews | Active since Sept 2023

16 Mar 2025, 18:16

Avoid TymeBank if you value your time and money!

I'm extremely disappointed with TymeBank's handling of my account. Despite providing clear evidence of a legitimate transaction, they froze my account without justification.

On 15th March 2025, I sold 300 USDT on Binance to Mr. D Martin, who made a payment of R5,588.25 to me using ABSA. I provided TymeBank with the transaction reference number which matches with Binance order number (***) and proof of the sale, but they still chose to freeze my account.

The buyer's account was allegedly frozen due to the funds received, but that's not my concern. I didn't de***** anyone, and I provided all necessary documentation to support my claim.

TymeBank's actions are unacceptable, and their customer service has been unhelpful. I demand a clear explanation and immediate resolution to this issue.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply17 Mar 2025, 05:59
Official
Hi Koketso, we're sorry to hear that you haven't received any feedback, please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 
TymeBank Team