Avoid TymeBank at All Costs!*

Avoid TymeBank at All Costs!*

I've had the misfortune of banking with TymeBank for years, and my experience has been nothing short of disastrous. Their systems are flawed, their customer service is non-existent, and their processes are designed to frustrate.

As a long-time customer, I recently discovered that my transactional account has a R2000 capped limit, which is unacceptable. When I tried to upgrade my profile through the app, I was met with error messages. Multiple attempts to visit their kiosks at various locations were unsuccessful, as the staff were never available. to be precise the Westgate Amerian swiss as pick n pay was moved, and the pick n pay honey junction in Radiokop, i was told that the lady working there is no longer coming, its been a while that they last saw her. Where else am i suppose to waste my money and go to?

The icing on the cake was when I called their customer service, only to be told that they couldn't assist me over the phone. What kind of bank can't verify a customer's information over the phone to provide a temporary limit increase?

I've had enough of TymeBank's incompetence. I've advised my family members to close their accounts, and I'll be doing the same. Don't waste your time and money on this bank. Their systems are broken, and their customer service is non-existent.

*Zero stars from me.*