GS
Godwin S
1 reviews | Active since Oct 2013
21 Sept 2025, 12:26
Avoid banking with TymeBank.
This miserable bank has still not attempted to sort my problem. They reply with the same type of rediculous words all the time, explaining that they have sorted the problem out. I have given up going to check because for two weeks doing that I proved that nothing was resolved. The pathetic senior management thr likes of Elaine-Joe Cloete have NOT DONE A DAMN THI G TO GET INVOLVED AND RESOLVE THE PROBLEM. TymeBank is a disgusting toy type bank and should NEVER have been given a banking lisense. I recomend in the strongest emphasis people NOT to bank with TymeBank. From Godwin Symons. ***
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
21 Sept 2025, 19:00Good day,
As per our previous communication, the issue with your account was resolved.
As discussed, we requested that you make a deposit of the R70 fee to receive a replacement card. We also confirmed telephonically that this fee would be refunded. As you currently do not have a card in your possession, we provided steps on how to make a cardless deposit using a TymeCode. Please note that this information was provided to you on 15 September 2025.
After receiving your complaint again on 17 September, we attempted to contact you but were unable to reach you. You later advised that you received the missed call and further explained that you are not willing to visit the kiosk, even though we had confirmed that the matter is resolved and that all you need to do is obtain a replacement card.
Kindly advise if you require any further support, as we have been in touch and confirmed that your account is active.
As per our previous communication, the issue with your account was resolved.
As discussed, we requested that you make a deposit of the R70 fee to receive a replacement card. We also confirmed telephonically that this fee would be refunded. As you currently do not have a card in your possession, we provided steps on how to make a cardless deposit using a TymeCode. Please note that this information was provided to you on 15 September 2025.
After receiving your complaint again on 17 September, we attempted to contact you but were unable to reach you. You later advised that you received the missed call and further explained that you are not willing to visit the kiosk, even though we had confirmed that the matter is resolved and that all you need to do is obtain a replacement card.
Kindly advise if you require any further support, as we have been in touch and confirmed that your account is active.
GoTyme Bank | Formerly TymeBank's reply21 Sept 2025, 19:00
Official
Good day,
As per our previous communication, the issue with your account was resolved.
As discussed, we requested that you make a deposit of the R70 fee to receive a replacement card. We also confirmed telephonically that this fee would be refunded. As you currently do not have a card in your possession, we provided steps on how to make a cardless deposit using a TymeCode. Please note that this information was provided to you on 15 September 2025.
After receiving your complaint again on 17 September, we attempted to contact you but were unable to reach you. You later advised that you received the missed call and further explained that you are not willing to visit the kiosk, even though we had confirmed that the matter is resolved and that all you need to do is obtain a replacement card.
Kindly advise if you require any further support, as we have been in touch and confirmed that your account is active.
As per our previous communication, the issue with your account was resolved.
As discussed, we requested that you make a deposit of the R70 fee to receive a replacement card. We also confirmed telephonically that this fee would be refunded. As you currently do not have a card in your possession, we provided steps on how to make a cardless deposit using a TymeCode. Please note that this information was provided to you on 15 September 2025.
After receiving your complaint again on 17 September, we attempted to contact you but were unable to reach you. You later advised that you received the missed call and further explained that you are not willing to visit the kiosk, even though we had confirmed that the matter is resolved and that all you need to do is obtain a replacement card.
Kindly advise if you require any further support, as we have been in touch and confirmed that your account is active.
GS
Godwin S's updateReviewer Update
22 Sept 2025, 07:55Tymebank are mentally unstable. They keep telling that my problem is resolved. IT IS NOT. I have a perfectly good card. They must just reactivate it. Why the hell must I pay R70??? If they want me to renew my card, they can deliver it to me. AT NO CHARGE!! If senior personnel just showed a little initiative and got involved with their clients, like Elaine-Joe Cloete and others, TymeBank would dramatically improve. The rating summary for Hellopeter show more than 7000 reviews. More than 4000 give TymeBank a one star review. If TymeBank was a serious bank they would make an attempt to improve their service. Dtop ^#₩¡¿* with your clients. Instead offer a decent professional service. I am out the country till after the 29th September. Repl to me with an email or WhatsApp. DO NOT TRY TO PHONE ME!!!??# from Godwin Symons.
GS
Godwin S's update22 Sept 2025, 07:55
Reviewer Update
Tymebank are mentally unstable. They keep telling that my problem is resolved. IT IS NOT. I have a perfectly good card. They must just reactivate it. Why the hell must I pay R70??? If they want me to renew my card, they can deliver it to me. AT NO CHARGE!! If senior personnel just showed a little initiative and got involved with their clients, like Elaine-Joe Cloete and others, TymeBank would dramatically improve. The rating summary for Hellopeter show more than 7000 reviews. More than 4000 give TymeBank a one star review. If TymeBank was a serious bank they would make an attempt to improve their service. Dtop ^#₩¡¿* with your clients. Instead offer a decent professional service. I am out the country till after the 29th September. Repl to me with an email or WhatsApp. DO NOT TRY TO PHONE ME!!!??# from Godwin Symons.