kM
keolebogile M
1 reviews | Active since Sept 2025
10 Sept 2025, 21:11
***** at tyme bank
I reported ***** that took place and the consultant informed me that it will take 5 working days for a response.I was surprised that within less than 10 hours, I got an sms from Tyme Bank that my ***** case was declined. I believe that the ***** that is happening from Tyme Bank is from within, and no proper investigations are being done hence these *****sters get away with *****ing our hard-earned money. so all-time bank users, beware of ****mers calling you!! You won't get your money back, and tyme bank will not even bother to give a proper report whatsoever!
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
11 Sept 2025, 07:14Hi Keolebogile,
We’re truly sorry for the frustration and concern this experience has caused. We understand how important it is for you to feel that your case is thoroughly investigated. Please be assured that we have escalated your concerns to our ***** Team.
We’re truly sorry for the frustration and concern this experience has caused. We understand how important it is for you to feel that your case is thoroughly investigated. Please be assured that we have escalated your concerns to our ***** Team.
GoTyme Bank | Formerly TymeBank's reply11 Sept 2025, 07:14
Official
Hi Keolebogile,
We’re truly sorry for the frustration and concern this experience has caused. We understand how important it is for you to feel that your case is thoroughly investigated. Please be assured that we have escalated your concerns to our ***** Team.
We’re truly sorry for the frustration and concern this experience has caused. We understand how important it is for you to feel that your case is thoroughly investigated. Please be assured that we have escalated your concerns to our ***** Team.
kM
keolebogile M's updateReviewer Update
11 Sept 2025, 15:45TYME BANK, MY ACCOUNT IS ON DEBIT HOLD YOUR CONSULTANTS WERE UNABLE TO HELP ME. I WAS ON A CALL FOR 30 MINUTES AND WITH NO ASSISTANCE, CAN SOMEBODY GET BACK TO ME AS I NEED MY BANK STATEMENT!!
kM
keolebogile M's update11 Sept 2025, 15:45
Reviewer Update
TYME BANK, MY ACCOUNT IS ON DEBIT HOLD YOUR CONSULTANTS WERE UNABLE TO HELP ME. I WAS ON A CALL FOR 30 MINUTES AND WITH NO ASSISTANCE, CAN SOMEBODY GET BACK TO ME AS I NEED MY BANK STATEMENT!!
kM
keolebogile M's updateReviewer Update
13 Sept 2025, 12:56no email was sent to me,and i have been calling your customer care .
the only email was that my case has been resolved.
why wasnt i told to open a case?i told your consultant that i need a bank statement to open a case,im unable to get through to your customer care i dont know why ?
can somebody please assist,your customer care consultant just hang up calls
the only email was that my case has been resolved.
why wasnt i told to open a case?i told your consultant that i need a bank statement to open a case,im unable to get through to your customer care i dont know why ?
can somebody please assist,your customer care consultant just hang up calls
kM
keolebogile M's update13 Sept 2025, 12:56
Reviewer Update
no email was sent to me,and i have been calling your customer care .
the only email was that my case has been resolved.
why wasnt i told to open a case?i told your consultant that i need a bank statement to open a case,im unable to get through to your customer care i dont know why ?
can somebody please assist,your customer care consultant just hang up calls
the only email was that my case has been resolved.
why wasnt i told to open a case?i told your consultant that i need a bank statement to open a case,im unable to get through to your customer care i dont know why ?
can somebody please assist,your customer care consultant just hang up calls