S
Sam

1 reviews | Active since May 2026

09 May 2026, 12:17

At first i waited cl...

At first i waited close to an30-45 mins waiting to get helped but all the "customer service specialist" didn't even bother to help until one man, Emmanuel Matidza stepped in...had been truly helpful and even gave me advices on what to do if other problems i was facing persist or others come along...Now, HE IS A CUSTOMER SERVICE SPECIALIST.🫡A true legend and a leader

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply11 May 2026, 08:11
Official
 Good day Sam, 
Thank you for taking the time to share your experience with us, we truly appreciate your valuable feedback. We are delighted to hear that our agent Emmanuel Matidza gave excellent service and made your experience a positive one. 

Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
 
Kind regards, 
GoTyme Bank | Formerly TymeBank.